Though Informed Medical Decisions, Inc. (InformedDNA) employees and clinical staff members dedicate themselves to providing the best information, service and care possible, there may be times when you feel we have not met your expectations. Your comments and concerns will help us identify those areas where improvements are needed. We also welcome any compliments or suggestions you may have. We will answer your questions and respond to your concerns and complaints within five business days if you provide your contact information. A complaint is considered any dissatisfaction with any InformedDNA service. To give us some feedback, please complete the following